Connect the G Band App & Pair Your Watch
Get your TG-Sense Ultra Smartwatch connected in just a few minutes.
Follow the steps below to download the G Band app, pair your watch with your phone, and start syncing your smartwatch features.
Before You Begin
For the smoothest setup experience:
- Charge your TG-Sense Ultra before first use.
- Keep the watch close to your smartphone.
- Make sure Bluetooth is turned on.
- Make sure your phone has an active internet connection.
- Allow the permissions requested by the G Band app during setup.
Some permissions are required for Bluetooth connectivity, calls, notifications, weather, data synchronization, and other connected features.
Step 1 — Download the G Band App
TG-Sense Ultra uses the G Band companion app.
iPhone
Download G Band from the Apple App Store
https://apps.apple.com/us/app/g-band/id6447599368
Android
Download G Band from Google Play
https://play.google.com/store/apps/details?id=com.vpgband.app
Once installed, open the G Band app.
Step 2 — Power On Your TG-Sense Ultra
Press and hold the upper side button until the watch screen turns on.
If the watch does not turn on, connect it to the supplied magnetic charging cable and allow it to charge before trying again.
Step 3 — Enable Bluetooth
Open your phone's Bluetooth settings and make sure Bluetooth is turned ON.
Keep your TG-Sense Ultra close to your phone during the pairing process.
Step 4 — Open the G Band App
Launch G Band on your smartphone.
Follow the on-screen instructions and allow the permissions requested by the app.
These permissions help G Band communicate properly with your watch.
Step 5 — Add Your TG-Sense Ultra
Inside G Band, go to:
Device → Add Device
Allow the app a few moments to search for nearby devices.
When your watch appears in the device list, select it and tap Connect.
Important
Depending on your watch version or firmware, your TG-Sense Ultra may appear in the Bluetooth/device list using an internal model name such as:
ET472
or
ET572
This is normal.
Step 6 — Confirm Pairing
Your phone may display a Bluetooth pairing request.
Tap:
Pair
or
Allow
to complete the connection.
Once successfully paired, your TG-Sense Ultra should automatically synchronize its time and date with your phone.
Your TG-Sense Ultra Is Now Connected
Once connected, G Band can synchronize supported information and settings between your smartphone and TG-Sense Ultra, including:
- Health and wellness data
- Activity information
- Watch settings
- Watch faces
- Sleep information
- Supported notifications
- Connected smartwatch features
Next Step: Set Up Bluetooth Calling & Notifications
Initial app pairing connects your TG-Sense Ultra to G Band.
Bluetooth calling may require an additional Bluetooth connection, which is normal.
Continue with:
Set Up Bluetooth Calling & Notifications
Having Trouble Pairing?
If your TG-Sense Ultra does not appear in G Band, try the following:
1. Check Bluetooth
Make sure Bluetooth is enabled on your smartphone.
2. Keep the Devices Close
Place the watch close to your phone during setup.
3. Reopen G Band
Close the G Band app completely and open it again.
Then return to:
Device → Add Device
4. Restart Both Devices
Restart your TG-Sense Ultra and your smartphone, then try pairing again.
5. Check App Permissions
Make sure G Band has the Bluetooth and nearby-device permissions required by your phone.
6. Make Sure G Band Is Updated
Use the latest available version of the G Band app from the Apple App Store or Google Play.
Important Connection Tip
Always pair your TG-Sense Ultra through the G Band app first.
Do not rely only on your phone's regular Bluetooth menu for the initial smartwatch data connection.
The separate Bluetooth calling connection can be enabled after the main G Band connection is complete.
Need Assistance?
Having trouble setting up your TG-Sense Ultra?
Our TechGlobe support team is ready to help with setup, pairing, and feature guidance.
TechGlobe | TG-Sense Ultra Support