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We make technology more accessible, convenient, and less expensive.

ALL FOR YOU

We make technology more accessible, convenient, and less expensive.

ALL FOR YOU

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We make technology more accessible, convenient, and less expensive.

Free delivery on all orders

30-day Money Back Guarantee

Quality Check For Every Package

Free delivery on all orders

30-day Money Back Guarantee

Quality Check For Every Package

Free delivery on all orders

30-day Money Back Guarantee

Quality Check For Every Package

Free delivery on all orders

30-day Money Back Guarantee

Quality Check For Every Package

Free Gift With Every Order

Save 60% with Our Unique Offer

24/7 Support, Whenever You Need

Frequently Asked Questions

Still have questions? Send us your question by filling out the form below, we will be happy to assist you.

How to connect the Wearfit-Pro App to the smartwatch?

Please perform the following steps:

1. Please charge the new device for at least 10 minutes before the first use to ensure a normal start and optimal operation of the device.

2. Turn on the power (long press the power button for 3-5 seconds);

3. After starting the watch, scan the QR code for the "Wearfit pro" app with the phone, or search for the APP "wearfit pro" directly in the APP store for downloading.

4. After the registration, scan the QR code on the watch in the APP to connect or conduct a Bluetooth search directly in the APP.

Tip:

The phone's system requirements are: Android 5.0+/iOS 10.0+ Make sure that the Bluetooth on the phone is turned on, and then open the APP to connect with the watch.

How to make a Bluetooth call/wake up Siri?

1. Pull down on the main interface of the watch and the position as shown in the figure will appear:

2. To activate Bluetooth, click the Bluetooth logo.

3. Search for and connect to the Bluetooth named "TG12 CALL" in the Bluetooth settings of the mobile phone.

What are the NFC Guidelines?

1. Card package: The watch can copy the physical access control card information to the watch chip by simulating the NFC access control card so that the watch can be used as a key.

At present, the device already supports the simulation of unencrypted Mifare cards (default key) and others (UID cards) with a frequency of 13.56MHz on the market but does not support CUPU cards.

2. Open the [NF card package] on the APP side, and prompt the user to go to the APP to add an NF card.

3. On the APP side, open the [NF card package], click [Add card]; click to select [door card], and paste the door card on the NF card induction area of the screen; Do not move the access control card during the card reading.

If the card reading is successful, the default setting name on the watch side is door card 1. You can add it successfully.

Long-press the card name to prompt whether to delete it. Click to confirm to delete the card.

The APP side: The APP side can perform operations such as "add", "edit", and "delete" to the card package.

a. On the APP device interface, select the card package and then click the connected device.

b. In the right corner, click "Simulate Access Card."

c. Place the watch in the card's center.

What is your 6-month warranty policy?

All products come with a FREE replacement warranty for six months from the date of purchase*.

(*If your purchase is damaged, defective, or the incorrect item/color)

If your purchase does not match your order details or if the item is defective, please contact us within 48 hours of receiving your order. We will make sure that all of your issues are resolved.

If you received the wrong item, please contact us within 48 hours of delivery. We will arrange to deliver the correct items or refund all your payments.

For defective products, please take photos or videos and email us at support@techglobe.us; we will replace or refund your purchase after confirmation.

PLEASE NOTE: This policy does not cover misuse, accidental damage, or any abuse of the purchased product.

What is your 30-day money-back policy?

Looking to return or exchange an item? We’ve got you covered.

We want you to be completely satisfied with your purchase, so you can return any eligible product for free, within 30 days after it was delivered to you.

If your items meet the eligibility requirements, you can request:

- A refund via your original form of payment

- Exchange for a different item of the same value

Which items are eligible for return or exchange?

Here are the eligibility requirements:

- All returns or exchanges must be in their original packaging, with tags.

- All returns or exchanges must be in brand new condition, with no signs of use or wear.

- All returns or exchanges must be received by us within 30 days of your package delivery.

How do I return my item(s)?

The process for exchanging or returning an item is simple:

- Reply to your order confirmation email to request which product you would like to return.

- Print the return shipping label that you will receive by email.

- Send the item back to us using the label provided.

Where can I reach you with questions or comments?

If you have any questions, email us at support@techglobe.us.

How long does it take to receive my refund or replacement product?

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

If more than 10 business days have passed since we’ve approved your return, please contact us at support@techglobe.us.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

How you handle damaged or wrong items?

Damages and Issues:

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we evaluate the issue and make it right.

Cancellations

You can cancel your order within the first 24 hours after the order was confirmed.

What are your processing and shipping times?

What are your shipping times?

Delivery within the United States takes 4-6 days.

Processing Times

Orders take 1-2 business days to process after placing the order before shipping out.

Where do you ship to, and how much does shipping cost?

We only ship within the United States.

We offer all customers free shipping with tracking. We don't charge shipping or sales tax because we want your experience to be as simple and straightforward as possible, just the way we like it.

Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email that provides you with a tracking number.

If you haven't received one or if the tracking number doesn't work, no worries. Contact us, and we'll solve it!

If you need more detailed information, please shoot us an email at [support@techglobe.us] and we'll help you out!

Frequently Asked Questions

How to connect the Wearfit-Pro App to the smartwatch?

Please perform the following steps:

1. Please charge the new device for at least 10 minutes before the first use to ensure a normal start and optimal operation of the device.

2. Turn on the power (long press the power button for 3-5 seconds);

3. After starting the watch, scan the QR code for the "Wearfit pro" app with the phone, or search for the APP "wearfit pro" directly in the APP store for downloading.

4. After the registration, scan the QR code on the watch in the APP to connect or conduct a Bluetooth search directly in the APP.

Tip:

The phone's system requirements are: Android 5.0+/iOS 10.0+ Make sure that the Bluetooth on the phone is turned on, and then open the APP to connect with the watch.

How to make a Bluetooth call/wake up Siri?

1. Pull down on the main interface of the watch and the position as shown in the figure will appear:

2. To activate Bluetooth, click the Bluetooth logo.

3. Search for and connect to the Bluetooth named "TG12 CALL" in the Bluetooth settings of the mobile phone.

What are the NFC Guidelines?

1. Card package: The watch can copy the physical access control card information to the watch chip by simulating the NFC access control card so that the watch can be used as a key.

At present, the device already supports the simulation of unencrypted Mifare cards (default key) and others (UID cards) with a frequency of 13.56MHz on the market but does not support CUPU cards.

2. Open the [NF card package] on the APP side, and prompt the user to go to the APP to add an NF card.

If the card reading is successful, the default setting name on the watch side is door card 1. You can add it successfully.

Long-press the card name to prompt whether to delete it. Click to confirm to delete the card.

The APP side: The APP side can perform operations such as "add", "edit", and "delete" to the card package.

a. On the APP device interface, select the card package and then click the connected device.

b. In the right corner, click "Simulate Access Card."

c. Place the watch in the card's center.

What is your 6-month warranty policy?

All products come with a FREE replacement warranty for six months from the date of purchase*.

(*If your purchase is damaged, defective, or the incorrect item/color)

If your purchase does not match your order details or if the item is defective, please contact us within 48 hours of receiving your order. We will make sure that all of your issues are resolved.

If you received the wrong item, please contact us within 48 hours of delivery. We will arrange to deliver the correct items or refund all your payments.

For defective products, please take photos or videos and email us at support@techglobe.us; we will replace or refund your purchase after confirmation.

PLEASE NOTE: This policy does not cover misuse, accidental damage, or any abuse of the purchased product.

What is your 30-day money-back policy?

Looking to return or exchange an item? We’ve got you covered.

We want you to be completely satisfied with your purchase, so you can return any eligible product for free, within 30 days after it was delivered to you.

If your items meet the eligibility requirements, you can request:

- A refund via your original form of payment

- Exchange for a different item of the same value

Which items are eligible for return or exchange?

Here are the eligibility requirements:

- All returns or exchanges must be in their original packaging, with tags.

- All returns or exchanges must be in brand new condition, with no signs of use or wear.

- All returns or exchanges must be received by us within 30 days of your package delivery.

How do I return my item(s)?

The process for exchanging or returning an item is simple:

- Reply to your order confirmation email to request which product you would like to return.

- Print the return shipping label that you will receive by email.

- Send the item back to us using the label provided.

Where can I reach you with questions or comments?

If you have any questions, email us at support@techglobe.us.

How long does it take to receive my refund or replacement product?

Refunds

If more than 10 business days have passed since we’ve approved your return, please contact us at support@techglobe.us.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

How you handle damaged or wrong items?

Damages and Issues:

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we evaluate the issue and make it right.

Cancellations

You can cancel your order within the first 24 hours after the order was confirmed.

What are your processing and shipping times?

What are your shipping times?

Delivery within the United States takes 4-6 days.

Processing Times

Orders take 1-2 business days to process after placing the order before shipping out.

Where do you ship to, and how much does shipping cost?

We only ship within the United States.

We offer all customers free shipping with tracking. We don't charge shipping or sales tax because we want your experience to be as simple and straightforward as possible, just the way we like it.

Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email that provides you with a tracking number.

If you haven't received one or if the tracking number doesn't work, no worries. Contact us, and we'll solve it!

If you need more detailed information, please shoot us an email at [support@techglobe.us] and we'll help you out!

1st Class Quality

Cost-effective Prices

100% satisfaction

What people love about TechGlobe

Christian Brian

The watch is super, very beautiful and comfortable to sit on the hand, Very fast and in perfect condition, fully charged before use, works perfectly, very happy with purchase.

Kyle Grande

Love it. The watch is cool, fully functional, the sensor shows pulse and pressure accurately, multiple dials, no problem syncing with the phone, very satisfied, Thanks store for the quality product!

Marquis Turner

This is the second I buy, this time for me, so I already knew how to work, and it goes great, the first with me almost a year and all great. Thank you for the good product and very quick delivery.Love guys.